Forum Discussion

Ryan_Rockwell_2's avatar
Ryan_Rockwell_2
Icon for Nimbostratus rankNimbostratus
Mar 06, 2017

APM timeout

We have users in a couple of remote locations that are being logged out of their APM sessions after a couple of minutes. I'm not sure where to look for timeout issues. The process is that they log ...
APM
application delivery
Niels_van_Sluis's avatar
Niels_van_Sluis
Icon for MVP rankMVP
Mar 07, 2017

It could be the inactivity timeout kicking in. There are three timeout settings that can be set in the access policy: inactivity timeout, access policy timeout and maximum session timeout. For more information about these timers see:

 

Do these users keep the webtop open when working on the other website that is provided through the webtop? The webtop page itself keeps communicating with the BIG-IP while logged in and open, so it doesn't timeout because of the inactivity timeout.