ASM/ICAP file upload problem

There is a timeout happening causing the response to be classified as a violation/virus.

It's difficult to know what specifically is contributing to the timeout without packet captures and debug logs. In that case I recommend opening a support case.

However, there are three control parameters for ICAP connections that can be adjusted to help:

  icap_server_max_response_time  -  default value 120s

  icap_server_max_send_time  -  default value 25s trying to send packet

  icap_server_max_connections  -  default value 10 connections

These can all be set using "/usr/share/ts/bin/add_del_internal".

Example:

/usr/share/ts/bin/add_del_internal add icap_server_max_response_time 240