Forum Discussion
Moonlit
Jan 14, 2010Cirrus
We suddenly started getting this problem out of the blue on Windows 7 computers where we are not local admins this week. The last thing I did was install a Process checker in my prelogon sequence. The error seems to be that urxhost.cab (written as "[1]urxhost.cab[1]" in the error message cannot be saved or opened due to access restrictions in the OS. Our message actually says "Error downloading components: Ingen tilgang", which is Norwegian for Access Denied, and means this is a message from the operating system (which is in Norwegian).
I have a log message which goes like this:
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5660) log level has been changed to 0
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5660) SGetRegistryAsString() - RegQueryValueEx(80000002, "SOFTWARE\Microsoft\Windows NT\CurrentVersion", "CSDVersion") error=183
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5660) Request to install/update control (clsid="{E0FF21FA-B857-45C5-8621-F120A0C17FF2}", codebase="https://firepass.tine.no/vdesk/terminal/urxhost.cabversion=6031,2009,1010,304")
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5292) ***USmartUpdateEx::RunObjectProc() - requested versions 395249625 66191664 https://firepass.tine.no/vdesk/terminal/urxhost.cabversion=6031,2009,1010,304
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5292) ***USmartUpdateEx::RunObjectProc() - URL="https://firepass.tine.no/vdesk/terminal/urxhost.cab" OutFileName=
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5292) ***USmartUpdateEx::RunObjectProc() - rights flag bIsEnoughForActiveX = 0, m_bUseInstallerService = 1
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5292) srvGetServiceVersion() - CallNamedPipe() failed, GetLastError = 2
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5292) ***USmartUpdateEx::RunObjectProc() - service version:0.0 service flag:0
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5292) ***USmartUpdateEx::RunObjectProc() - not enough rights in current user account
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5292) StartUserModeService() - enter
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5292) srvGetServiceVersion() - CallNamedPipe() failed, GetLastError = 2
Thu Jan 14 12:33:40 2010 GMT (INST_HELPER:5508,5680) log level has been changed to 0
Thu Jan 14 12:33:40 2010 GMT (INST_HELPER:5508,5680) CInstHelper::Start() - !IsWinVistaOrHigher() 0x00002000
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5292) SmartUpdateEx::StartUserModeService() - pHelper->Start err=0x80004005
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5292) ***USmartUpdateEx::RunObjectProc() - can't StartUserModeService.
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5292) USmartUpdateEx::RunObjectProc() - StartUserModeService() faied - quit
Thu Jan 14 12:33:40 2010 GMT (SUPERHOST:6064,5660) CURSuperHost::Failed: Error downloading required components
Ingen tilgang.
(we use an ActiveX Installer to help install the ActiveXs when the user doesnt have local admin access)