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wyuen_99269's avatar
wyuen_99269
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Mar 07, 2012

Can't crawl using Sharepoint Search or Fast Search

Our environment contain F5 LTM 3600, sharepoint 2010 with SSL header turn on to accomodate SSL termination on F5. But when adding the URL to Sharepoint Search or Fast Search it gives a time out trying to crawl the sharepoint sites.

 

 

Would like find out if there is any solution to the problem.

14 Replies

  • HI

     

     

    I am getting the following message :

     

     

     

     

     

     

    Sort by: RelevanceDate (Newest)Date (Oldest)

     

     

     

     

     

     

    The search request was unable to connect to the Search Service.

     

     

  • mikeshimkus_111's avatar
    mikeshimkus_111
    Historic F5 Account
    Sounds like the query search service application is not configured correctly. I am studying the crawling issue; did that start after you configured the alternate access mappings for SSL offload?
  • mikeshimkus_111's avatar
    mikeshimkus_111
    Historic F5 Account
    If you are getting the message that you can't connect to the Search Service, you will never get search results. You need to confirm that SharePoint can connect to that service before any more troubleshooting can be done. I recommend opening a support case with Microsoft if that is not working correctly.