Forum Discussion
Samir_Jha_52506
Noctilucent
Jan 28, 2019Can you try with root password. But EM doesn't support v13 and above version of F5 device as per F5 support.
- NathJan 28, 2019
Cirrostratus
@f5_rock the logs were seen in F5 GTM, I don't why it is complaining on the cert and logging this error.
Jan 28 03:30:46 f5ext1.adb.org err big3d[5192]: 12b10000:3: Could not list EM ceritifcate directory '/shared/em/ssl.crt' in function EmCertsModified: Permission denied Jan 28 03:30:46 f5ext1.adb.org err big3d[5192]: 12b10000:3: Could not list EM ceritifcate directory '/shared/em/ssl.crt' in function LoadEmCertificates: Permission denied
- Samir_Jha_52506Jan 28, 2019
Noctilucent
There could be issue with big3d version mismatch. Can you raise support case for this because EM is EOS from F5.
- NathJan 29, 2019
Cirrostratus
@f5_rock yes that is my next action :)