Forum Discussion
Leonardo_Souza
Oct 14, 2016Cirrocumulus
This is an suggestion, but is up to you how you want to proceed.
F5 support will not fully support a custom iApp, the same way they will not fully support a custom iRule. However, they must support a bug in functionality.
My suggestion is that you remove all possible code from the iApp, and have only the part necessary to show the bug. Reopen the case (if within 2 weeks), or open a new one and reference the old case number. Provide the minimal iApp version, explain the behavior, and how to reproduce.