Forum Discussion
Saravanan_M_K
Feb 04, 2016Employee
APM uses OPSWAT OESIS software to detect the antivirus engine. For Avast mac security 2015 (version 11.x) we have a tracking id (549529) and F5 is following up with OPSWAT to fix it.
Please open a support ticket for both (Avast and Sophos) with the corresponding OESIS diagnostic report. See: SOL11643: Troubleshooting with the OPSWAT OESIS Diagnose tool This will help to file a bug id (in case if it is not already there) and follow up with OPSWAT for fixing it.
Also a customer support ticket will help to upvote the priority of the tracking id.