Carlos_13563
Cirrus
CirrusRSA Authentication: Enter a new PIN between 4 and 8 alphanumeric characters:
Where do you change in APM Customization for RSA "Enter a new PIN between 4 and 8 alphanumeric characters:"?
Forum Discussion
19 Replies
Carlos_13563Great I found it! Thanks!
- Carlos_13563
I was able to find where to make the changes, but now I found another issue related to this. After I made the changes the message is not correct it reads "Enter a new PIN between and numeric characters" it should read "Enter a new PIN between 4 and 8 numeric characters". The 4 & 8 are missing. The are part of a value: "Enter a new PIN between %{session.securid.last.pin.numeric.start} and %{session.securid.last.pin.numeric.end} numeric characters:". Where {session.securid.last.pin.numeric.start} corresponds to 4 and {session.securid.last.pin.numeric.end} to 8.
boneyardMVP
restore you previous change and try again, might be you deleted too much.- %{session.securid.last.pin.alphanumeric.start} and %{session.securid.last.pin.alphanumeric.end} are session variables. If you replace 'alphanumeric' with the 'numeric' inside this variable names then you get undefined variables and empty values. You need to customize the text only, not the variable names.
- Carlos_13563
That worked. Thanks.
- Carlos_13563
Back to this customization. Now the customer doesn't want to show the page "To continue you must enter a new PIN. Are you ready to enter a new PIN? (y/n) [n]". We want to hide this page and force users to enter a new pin instead of asking them. Would that be possible?
Rob_28_145615Nimbostratus
Any update on removing PIN? (y/n) prompt? Also, when setting new PIN only one input field is displayed. Is there any way to have two fields to retype new PIN and verify it's the same? Thanks.
GahanP_31299Hi Carlos
Out of interest, did you find a way to hide that Y/N question? We want the same thing, force the NEW PIN - giving the end user this Y/N question just confuses them (no comment!) ..sometimes they put the actual PIN in this Y/N response field.... so we want to hide this step of the process.
thanks PG
MHMHMHHi,
wondering if anyone found a solution to disable this Y/N question? What's also very weird is that the Y/N input field is a password field - so the input is masked.. If we can't disable or hide this page, would it be possible to change the input field to a normal unmasked one?
regards, M