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Muffe_183891's avatar
Muffe_183891
Icon for Nimbostratus rankNimbostratus
Jan 23, 2015

Upgrade F5 BIG-IP from 11.5 to 11.6

Hi,

 

We got a security notice from AWS that our current F5 version 11.5 has a known security risk and they recommend us to update the version.

 

So we did and created a new instance and uploaded the config but it didn't work so good. This is from the output:

 

Jan 22 10:19:57 ip-10-26-0-202 emerg mcpd[4619]: 0107070e:0: Software version not covered by service agreement. Reactivate license before continuing. Jan 22 10:19:57 ip-10-26-0-202 emerg mcpd[4619]: 01070608:0: License is not operational (expired or digital signature does not match contents). Jan 22 10:20:02 ip-10-26-0-202 emerg load_config_files: "/usr/bin/tmsh -n -g load sys config partitions all" - failed. -- 01070356:3: SNAT feature not licensed. Unexpected Error: Loading configuration process failed. Jan 22 10:20:21 ip-10-26-0-164 emerg load_config_files: "/usr/bin/tmsh -n -g load sys config partitions all" - failed. -- Error: failed to reset strict operations; disconnecting from mcpd. Will reconnect on next command. The connection to mcpd has been lost, try again. Jan 22 10:20:21 ip-10-26-0-164 emerg logger: Re-starting lind Jan 22 10:20:22 ip-10-26-0-164 emerg logger: Re-starting mcpd Jan 22 10:20:42 ip-10-26-0-164 emerg load_config_files: "/usr/bin/tmsh -n -g load sys config partitions all" - failed. -- 01070356:3: SNAT feature not licensed. Unexpected Error: Loading configuration process failed.

 

What do I need to do to get the license working again?

 

AWS
cloud

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  • Alex__Applebaum's avatar
    Alex__Applebaum
    Icon for Employee rankEmployee
    Mar 05, 2015

    Great. Still working with Dev to figure out what exact issue is with supporting major version upgrades on hourly billing AMIs. Will keep this post updated.

     

    • Alex__Applebaum's avatar
      Alex__Applebaum
      Icon for Employee rankEmployee
      Apr 30, 2015
      Sorry, thought I posted this before: Here is low down re: Upgrades: Type: "Software": (ex. in place upgrades like major versions from 11.5.x to 11.6.x using standard isos from downloads.f5.com via live install process mentioned above ) -> We apologize. This is officially supported but there were a few bugs that have been affecting this: related to a permissions issue when user changed from root to admin in 11.6 and another related to licensing. However, upgrading software is officially supported for both BYOL and Utility and should start work starting 11.5.1 HF8 + 11.6.0 HF4. "Increasing Instance Size:" (ex. m3.large to m3.xlarge) -> supported starting in 11.6 for BYOL, in next release major release for utility licenses. "License": (ex. Good to Best ) -> Only BYOL. (Utility is tied to AWS's "software" billing as well which we don't control).