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Balancing_Harmo's avatar
Balancing_Harmo
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Feb 02, 2017

WebUI always crashing and slow

Hello all,

 

We've been encountering numerous instances where GUI page would be very slow to load and sometimes lead to crash. Workaround is always restarting the tomcat httpd services but frequency has been increasing recently. I have a SOL article pointing it memory leaks to be the case but it was also stated in there that it was already fixed in 11.4.0. We are currently in 11.6.0. Anyone experiencing same issue>

 

22 Replies

  • Now, to make this thread even more full of juicy information, could you please provide the output from

    tmsh show sys memory
    that I asked for earlier?

    /Patrik

  • That's an insane system you got there, and it does not looks like it's taxed in terms of memory in the TMM either. If I were you I'd uninstall the splunkd daemon and contact F5 (or if you're courageous, don't and call them anyway).

     

    Please feel free to post the solution here later? Sorry that I can't do more.

     

    /Patrik

     

  • Yeah, I will update this one in case I get to find the solution. You've helped so much already. Thanks!

     

  • Hello,

     

    I've Been reading this case & I'm exactly in the same situation. WebGUI becomes unusable, it works when restarting httpd service "bigstart restart httpd"

     

    SSH is fine bug HTTPS is slow & Goes down after seconds.

     

    • jaikumar_f5's avatar
      jaikumar_f5
      Icon for MVP rankMVP

      Yazid,

       

      This would happen when some resource is eating the memory. Can you open a F5 case and upload the qkview for them to review.

       

    • Balancing_Harmo's avatar
      Balancing_Harmo
      Icon for Nimbostratus rankNimbostratus

      Hello Yazid/everyone,

      Apologies for not updating this thread before, but what we managed to do to stop the crash of webui was adding additional parameters in /etc/tomcat/server.xml:

                 redirectPort="8443"
                 enableLookups="true"
                 address="127.0.0.1"
                 maxParameterCount="32500"
                 maxConnections="10" <==== Add this parameter to match the Apache MaxClients value
                 keepAliveTimeout="5000" <=====Add this parameter to define a timeout of 5000 milliseconds (or whatever value you want to use)
                 tomcatAuthentication="false" />
      

      And then restart httpd and tomcat service.

      Hope this helps!

  • Hi dude,

     

    I alredy had this kind of behaviour, I advise you to modify "management ressource provisioning"

     

    -Go to : System ›› Resource Provisioning : Module Allocation - For Management (MGMT) module switch from small to large. it will help you improve the fluidity of the GUI.

     

    For information I had encounter this behaviour because of Large configuration embeded on the same device (ASM, APM, LTM...).

     

    Let me know if this tips help you.

     

    Regards