Welcome to F5 Cloud Services

F5 Cloud Services offer rapid deployment, simplification, ease of use and dynamic security are the foundational pillars of the Cloud Services "SaaS" portfolio. These services are optimized for cloud-native applications and microservices. They have a sleek modern interface, including an intuitive experience with low-touch configuration, or can be fully automated via comprehensive declarative APIs. Built in a pay-as-you-go model, Cloud Services offer predictable pricing, flexibility and the ability to auto-scale to meet changing demand.

All Cloud Services are architected on an anycast network for global accessibility and scalability. They can be provisioned and configured in minutes through the Cloud Services Portal or the AWS Marketplace . F5 is removing the barriers to rapid technology adoption, so enterprises can deploy faster and with confidence.

Features and capabilities include:

  • Easily provision and configure services within a few clicks.
  • Consumption-based pricing - only pay for what you use.
  • Robust Security - applications are automatically protected from multiple attack vectors.
  • Global availability and diversity for high-availability and responsiveness.
  • Automate everything and integrate directly into your application.
  • Track performance, usage and billing with detailed reports and visualization tools through a centralized dashboard.

F5 Cloud Services dashboard

The Cloud Services dashboard is the main landing page and enables users to:

  • Add, remove, enable, disable, and pause a service.
  • View essential status and performance data.
  • Manage users and roles.
  • View usage statistics for service subscriptions.
  • View billing information.

Expanded account levels

During registration you can create accounts based on three levels of business or organizational hierarchy:

  • Organization level account - Your organization has one account. Each user is associated with one organization account.
  • Division level account - Each organization account can have one or more division accounts. Each user can be associated with one or more division accounts.
  • User level account
  • Each user has a user account.

Expanded user roles:

Administrators, and privileged users to a lesser extent, can do the following:

  • Secure multi-factor authentication.
  • Add and remove service subscriptions.
  • Create and manage users according to the type of account.
  • Review usage-based billing and payments.
  • Review service metrics and other data on the dashboard.

All users can manage the Cloud Services they have been granted access to, and to see pertinent data for associated divisions.

F5 DNS Cloud Service

The DNS Cloud Service serves as a secondary DNS to your primary DNS. You must have a primary DNS, such as F5 BIG-IP, from which the DNS Cloud Service can transfer your zone configurations. This provides flexibility and redundancy as you can use the DNS Cloud Service as needed; or you can hide your primary DNS and send all the traffic to the DNS Cloud Service.


The DNS Cloud Service does not intercept or inspect network traffic. The service will be delivered with Anycast IP. Anycast ensures that clients making DNS requests are always querying the DNS server that is optimally situated for the best performance.


Initially, each DNS instance subscribes to your DNS data “zone-file” from your private zone-master server, which maps domain names with IP addresses.

F5 DNS Load Balancer Cloud Service

The DNS Load Balancer Cloud Service ensures that end users are able to access your application using the highest performing instances. This service monitors the state of your application instances, and then directs client traffic to the best instance by manipulating the DNS responses. The best instance can be defined by rules that include the following factors:

  • Business policies
  • Datacenter locations
  • User location
  • Performance conditions

Similar to the DNS service, the DNS Load Balancer has built-in security features and leverages the global Anycast network to ensure maximum security and responsiveness.

You no longer have to worry about the complexities of managing an on-premises load balancing infrastructure, as the DNS Load Balancer automatically scales to accommodate dynamically changing situations.

F5 Essential App Protect Service

The Essential App Protect Service provides security tools and services in a unified security portal that takes the complexity out of securing your applications with a simple, cloud-native, SaaS platform. Essential App Protect offers a web application firewall (WAF) solution that is self-service, cloud-hosted, and signature-based.

Essential App Protect is built and optimized for two types of users:

  • DevOps and Application Developers, without a deep background in application security, requiring fast adoption and deployment.
  • Cloud Architects defining enterprise standards in mid-large organizations.

The Essential App Protect Service allows users to create a fast, efficient, and optimized security policy addressing known OWASP top 10 vulnerabilities. It is accessible through both a modern UI and open APIs connecting to existing CI/CD pipelines.

Cloud Services Support

The F5 Cloud Services team is dedicated to providing customers an enjoyable and pain-free experience.

Published Nov 29, 2018
Version 1.0

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