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marciofilipe_57's avatar
marciofilipe_57
Icon for Nimbostratus rankNimbostratus
Oct 23, 2012

Booting problem BIGIP 3400

Hi.

 

I'm a new user of F5 BIGIP products and currently i'm having some problems with the load balancer 3400.

 

After doing the update from version 9.3 to 10.1 the load balancer stopped from working and now doesn't enter in grub menu. It keeps saying "Boot from local disk" and don't do anything. I've tried all the things and nothing has worked for me.

 

Any shots?

 

Thank you.

 

Hope that someone help's me.

 

basic
getting started
new to f5

8 Replies

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  • What_Lies_Bene1's avatar
    What_Lies_Bene1
    Icon for Cirrostratus rankCirrostratus
    Oct 23, 2012
    I'd recommend you boot from a USB DVD or memory stick and attempt the upgrade again, it looks like the hard disk is not accessible. This should help you; http://support.f5.com/kb/en-us/products/big-ip_ltm/manuals/product/bigip_getting_started_guide_10_1_0/bip_gs_app_thumbdrive.html?sr=24759390
  • marciofilipe_57's avatar
    marciofilipe_57
    Icon for Nimbostratus rankNimbostratus
    Oct 23, 2012

    Hi Steve.

     

    I've tried to boot from memory stick but the Load Balancer does not boot from USB. I think it's because of this:

     

    Manual Chapter: Creating a Bootable USB Thumb Drive Applies To: BIG-IP LTM
    • 10.2.4, 10.2.3, 10.2.2, 10.2.1, 10.2.0, 10.1.0

    Now i have installed the version 9.3.x. and this version doesn't support boot from memory stick i think.

     

    Anyone knows if there is a way to boot from some kind of image on flash memory or how to do a hard reset?

     

     

    Thank you.

     

  • What_Lies_Bene1's avatar
    What_Lies_Bene1
    Icon for Cirrostratus rankCirrostratus
    Oct 23, 2012
    You've a number of options and v9.3 does support USB installations. This article might be more useful; http://support.f5.com/kb/en-us/solutions/public/9000/400/sol9447.html
  • marciofilipe_57's avatar
    marciofilipe_57
    Icon for Nimbostratus rankNimbostratus
    Oct 23, 2012

    I have tried installing from pxe server and the installation goes well, bu then when i have to make a reboot the system stops before the grub menu and only says "Booting from local disk". After that i can't do anything. I have also tried with usb memory stick and it doesn't do anything when i restart the big ip.

     

  • What_Lies_Bene1's avatar
    What_Lies_Bene1
    Icon for Cirrostratus rankCirrostratus
    Oct 23, 2012
    Do you have a support contract? If so I'd recommend opening a case.

     

     

    It looks like something to do with the disks and probably changing to volumes etc. but I'm afraid I can't be sure as I don't have too much experience in this area.
  • marciofilipe_57's avatar
    marciofilipe_57
    Icon for Nimbostratus rankNimbostratus
    Oct 23, 2012

    No, i don't have any support contract. i agree with you concerning in the changing of volumes or partitions but without any console i can't do the most of things that they told us to do.

     

     

    anyone knows any solution beyond this?

     

     

    thanks.

     

  • nitass's avatar
    nitass
    Icon for Employee rankEmployee
    Oct 23, 2012
    is this relevant?

     

     

    sol13115: The BIG-IP 3400 platform may fail to complete the boot up process after upgrading to BIG-IP version 10.1.x or 10.2.x

     

    http://support.f5.com/kb/en-us/solutions/public/13000/100/sol13115.html

     

     

    hope this helps.
  • marciofilipe_57's avatar
    marciofilipe_57
    Icon for Nimbostratus rankNimbostratus
    Oct 23, 2012

    thanks nitass. i will try it and then i post the feedback.

     

    if anyone have other solutions please post it.

     

     

    thank you very much.

     

    regards.