F5 SSL Offload: Error on first visit to site, against an HTTPS page

Hi Munwar,

 

 

What is the error that the client sees on the first request that fails? Is it page cannot be displayed or some other message? If you use a browser plugin like Fiddler for IE or HttpFox for FF, can you post anonymized copies of the request/response headers?

 

 

Thanks,

 

Aaron

Hi Aaron,

 

 

Answers inline:

 

 

Q: What is the error that the client sees on the first request that fails? Is it page cannot be displayed or some other message?

 

A: Internet Explorer cannot display the webpage

 

 

Q: If you use a browser plugin like Fiddler for IE or HttpFox for FF, can you post anonymized copies of the request/response headers?

 

A: Fidler dump:

 

 

RAW dump of the header:

 

 

Request Header:

 

GET /MYSITE/Service/contentviewer.aspx?ID=AboutUs&Menu=Footer&MasterPage=AboutOurProducts.master HTTP/1.1

 

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/525.19 (KHTML, like Gecko) Chrome/1.0.154.36 Safari/525.19

 

Accept: text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5

 

Accept-Encoding: gzip,deflate,bzip2,sdch

 

Cookie: LinkShare=; CS_Anonymous={267c4238-0d45-489c-8fe5-48e5a8b06775}; ASP.NET_SessionId=ifmnvpnsoo5qrnu3bvmdt555

 

Accept-Language: en-US,en

 

Accept-Charset: ISO-8859-1,*,utf-8

 

Host: MYWEBSERVER:8000

 

Proxy-Connection: Keep-Alive

 

 

 

Response header:

 

HTTP/1.1 502 Fiddler - Connection Failed

 

Content-Type: text/html

 

Connection: close

 

Timestamp: 11:16:43:2651

 

 

[Fiddler] Connection to MYWEBSERVER failed.

 

Exception Text: No connection could be made because the target machine actively refused it MYLOADBALANCER.com:8000

I believe we may be having a similar issue regarding Safari and HTTPS/SSL sites. We consistently get the following error when trying to open an HTTPS page through Safari:

 

 

"Safari Can't open the page"

 

 

Safari can't open the page "https//xxxxx.xxxxx..xxxxx" because Safari can't establish a secure connection to the server.

 

 

A couple of "refreshes" and the page will then open. The https pages also open fine in I.E., F.F. and Chrome. Only has issues with Safari browser. When I pull the sites out from behind the F5 BipIP and hit them directly, the errors go away.

Hi Lou,

 

 

Click here

 

 

Aaron