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Ram_Khakurel_75's avatar
Ram_Khakurel_75
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Nov 19, 2013

Citrix receiver in ios stopped working

Guys ,we have big ip apm 11.3 acting as full ica proxy for citrix access through apm . Recently ,the ios client can't connect to it.get error: network connection was lost MSG in the client.but it works fine on windows pc. Any idea,how can I troubleshoot this issue for ios client.this thing was working fine for a long time.

 

2 Replies

  • I assume the iOS clients all updated to v7 recently? Have you check the Apple release notes etc.?

     

  • This bug http://support.f5.com/kb/en-us/solutions/public/14000/800/sol14884.html

     

    Bug 427743 - [VDI] APM incorrectly handles config.xml for iOS Receiver

     

    iOS Receiver sends /XAFServices/config.xml request. We incorrectly detect it as PNAgent and let the request go to StoreFront. (Normally we would reply with 302 as Receiver has not yet been authenticated on APM)

     

    This has been reported fixed in these versions

     

    v11.5.0 Final v11.4.0 HF4 v11.4.1 HF2 11.3.0 HF7-8 are not affected by this bug