BIG-IP 11.4.0 Build 2384.0 Final I want to upgrade to 11.4.1 retaining current configuration. I downloaded BIGIP-11.4.1.608.0.iso and uploaded to BIG-IP and installed to volume HD1.2 ( HD1.1 has 11.4.0 ). System > Software Management : Boot Locations I select HD1.2 , set Install Configuration to Yes , set Source Volume = "HD1.1:11.4.0" , and click Activate However on reboot the message is displayed : The configuration has not yet loaded. If this message persists, it may indicate a configuration problem.

Hi, You can try returning to the previous volume, take a Backup in System -> Archives, and download the UCS file. Then, go to the new volume and upload the UCS file. Finally restore the UCS file and wait a few minutes for the configuration loading process.

UPDATE: I created 11.4.0 archive , downloaded .ucs file , switched to 11.4.1 , uploaded .ucs , and attempted restore : Operation Status Saving active configuration... Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See "show sys mcp" and "show sys service". If "show sys service" indicates that mcpd is in the run state, but "show sys mcp" is not in phase running, issue the command "load sys config" to further diagnose the problem. Error backing up current configuration. Product : BIG-IP Platform: Z100 Version : UCS : 11.4.0 System: 11.4.1 Edition : Final Hostname: myf5 Installing --full-- configuration on host myf5 Installing configuration... Installing the license file... ATTENTION REQUIRED: Your previous configuration files have been archived, as listed below. If you customized any settings in these files before upgrading, you will need to manually restore those changes by using the Configuration utility or Traffic Management Shell (tmsh). Archiving /config/wa/pvsystem.dtd.11.4.0 Archiving /config/wa/pvsystem.conf.11.4.0 Archiving /config/wa/globalfragment.xml.11.4.0 Post-processing... Reloading License and configuration - this may take a few minutes... Configuration loading error: base-config-load-failed For additional details, please see messages in /var/log/ltm WARNING: There were one or more errors detected during installation. Check the error messages and take the proper actions if needed. ERROR: UCS installation failed. Operation aborted. /var/tmp/configsync.spec: Error installing package Config install aborted. Unexpected Error: UCS loading process failed.

Hi, Can you run 'tmsh load sys conf' and reply back with the error message? Aaron

default of "Install Configuration" is No, isn't it? So, go back to the other partition, create a new with 11.4.1 and try it with the defaults.

Hi, When you run 'tmsh load sys config' the configuration file in the Hard Drive is uploaded to the memory (RAM). TIP: When I have problems loading a configuration, i run 'tmsh load sys config default' and then 'save sys config' and finally 'reboot' for factory defaults (Note: The management port maintains its IP address). After reboot, put the Network and Device Management configuration manually. Then resync with the other BIG-IP.

BIG-IP : upgrade fails to transfer configuration

11 Replies

Pedro_Haoa
Ret. Employee
Jan 02, 2014
Hi,

You can try returning to the previous volume, take a Backup in System -> Archives, and download the UCS file. Then, go to the new volume and upload the UCS file. Finally restore the UCS file and wait a few minutes for the configuration loading process.
BaltoStar_12467
Jan 02, 2014
UPDATE: I created 11.4.0 archive , downloaded .ucs file , switched to 11.4.1 , uploaded .ucs , and attempted restore :

Operation Status Saving active configuration... Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See "show sys mcp" and "show sys service". If "show sys service" indicates that mcpd is in the run state, but "show sys mcp" is not in phase running, issue the command "load sys config" to further diagnose the problem. Error backing up current configuration. Product : BIG-IP Platform: Z100 Version : UCS : 11.4.0 System: 11.4.1 Edition : Final Hostname: myf5 Installing --full-- configuration on host myf5 Installing configuration... Installing the license file... ATTENTION REQUIRED: Your previous configuration files have been archived, as listed below. If you customized any settings in these files before upgrading, you will need to manually restore those changes by using the Configuration utility or Traffic Management Shell (tmsh). Archiving /config/wa/pvsystem.dtd.11.4.0 Archiving /config/wa/pvsystem.conf.11.4.0 Archiving /config/wa/globalfragment.xml.11.4.0 Post-processing... Reloading License and configuration - this may take a few minutes... Configuration loading error: base-config-load-failed For additional details, please see messages in /var/log/ltm

WARNING: There were one or more errors detected during installation. Check the error messages and take the proper actions if needed. ERROR: UCS installation failed. Operation aborted. /var/tmp/configsync.spec: Error installing package Config install aborted. Unexpected Error: UCS loading process failed.
hooleylist
Cirrostratus
Jan 03, 2014
Hi,

Can you run 'tmsh load sys conf' and reply back with the error message?

Aaron
Torti
Altostratus
Jan 03, 2014
default of "Install Configuration" is No, isn't it? So, go back to the other partition, create a new with 11.4.1 and try it with the defaults.
Pedro_Haoa
Ret. Employee
Jan 03, 2014
Hi,

When you run 'tmsh load sys config' the configuration file in the Hard Drive is uploaded to the memory (RAM).

TIP: When I have problems loading a configuration, i run 'tmsh load sys config default' and then 'save sys config' and finally 'reboot' for factory defaults (Note: The management port maintains its IP address). After reboot, put the Network and Device Management configuration manually. Then resync with the other BIG-IP.
Pedro_Haoa
Ret. Employee
Jan 03, 2014
Hi,

The BIG-IP system load the bigip.conf in the /config/ directory.

So,

'tmsh load sys config' -> loads /config/bigip.conf

'tmsh load sys config default' -> loads /defaults/*.conf files = Clean BIG-IP with factory defaults 'tmsh load sys config file' -> loads specific config file under whatever directory
Greg_Chew_31149
Historic F5 Account
Jan 15, 2014
Just to close the loop.. there was an issue with the /config/db directory holding entries to files that didn't exist on the file system.. we cleaned up the bigip.conf to remove the reference to the missing files, and then removed the db directory. on reload, the db rebuilt itself and the configuration loaded, and then upgraded with no issues.
Andy
Nimbostratus
Mar 30, 2015
I have also seen similar issues where AAA secrets have been set upon a system which are not restored from a UCS file when an upgrade or bare metal restore on the same physical unit has been performed.
donoche_192345
Nimbostratus
Apr 10, 2015
I am having similar issue mine is very complex...i re-activated a license without backup and then it started messing up
IRONMAN
Cirrostratus
Sep 04, 2016
I am getting below error, when replacing F5 box used old config files, want restore? over Mgm port? Any help?

root@(localhost)(cfg-sync Standalone)(Active)(/Common)(tmos) load sys config Loading system configuration... /defaults/asm_base.conf /defaults/config_base.conf /defaults/low_profile_base.conf /defaults/low_security_base.conf /defaults/policy_base.conf /defaults/wam_base.conf /defaults/analytics_base.conf /defaults/apm_saml_base.conf /defaults/app_template_base.conf /defaults/classification_base.conf /defaults/daemon.conf /defaults/fullarmor_gpo_base.conf /defaults/profile_base.conf /defaults/sandbox_base.conf /defaults/security_base.conf /defaults/urldb_base.conf /usr/share/monitors/base_monitors.conf Loading configuration... /config/bigip_base.conf /config/bigip_user.conf /config/bigip.conf /config/bigip_script.conf /config/partitions/QUT/bigip.conf 01071769:3: Decryption of the field (bind_pw) for object (/Common/system-auth) failed.Unexpected Error: Loading configuration process failed. root@(localhost)(cfg-sync Standalone)(Active)(/Common)(tmos) root@(localhost)(cfg-sync Standalone)(Active)(/Common)(tmos) load sys co