Forum Discussion
7 Replies
- Vitaliy_SavransNacreous
On my devices all looks fine. Update Date 02/04/2014 04:03
- Cory_50405NoctilucentAre you using Enterprise Managers or just pulling directly from ASM itself?
- Vitaliy_SavransNacreousjust pulling from ASM
- Cory_50405NoctilucentMy ASM appliances are able to reach out and find updates, but neither EM can do so. Both fail with SSL errors. Sounds like it's time for a support case.
- Cory_50405Noctilucent
Anyone out there use Enterprise Manager? Curious to see if anyone else is having problems pulling attack signatures or if it's just our two appliances. I opened a support case last week but haven't been assigned an engineer yet.
- ltwagnonRet. Employee
For what it's worth, I just updated from the ASM and everything worked correctly (signature date 3/9/2014). I've always pulled updates directly from the ASM, and I've never had an issue. Just wanted to give you another data point for your consideration.
- Cory_50405Noctilucent
Just to follow up, this issue was finally resolved. Seemed that it had to do with recursion, but on the F5 side. Note from the support engineer:
The issue was with how the callhome.f5.com performs this test for some LDNS requests getting to callhome.f5.com and then would make the next call back to us is where the issue would fail. This issue appeared to be happening on our end in callhome.f5.com.