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fcocquyt_104704's avatar
fcocquyt_104704
Icon for Nimbostratus rankNimbostratus
Aug 19, 2014

activate F5-ADD-BIG-USER-10K license

Hello,

 

I'm trying to activate the F5-ADD-BIG-USER-10K license on a couple of F5 boxes. I received the ADD-ON licenses key together with a serial number. The serial number is not the one of any of my F5 machines. Can I just use the license key on any of my F5 box ?

 

I tried to activate this ADD-ON licences key (described here: http://support.f5.com/kb/en-us/solutions/public/7000/700/sol7752.html section "Activating an Add-On module"). When I finish doing that, I get logged out, when logging in again there is a messge "The configuration has not yet loaded. If this message persists, it may indicate a configuration problem." I see in the license seciton of the system however that this license is now active, however, looks like the configuration does not want to be loaded anymore...

 

Kind regards, Frederik

 

2 Replies

  • nathe's avatar
    nathe
    Icon for Cirrocumulus rankCirrocumulus

    Do you see anything in /var/log/ltm?

     

    If you load the config in TMSH (tmsh load sys config) do you see any errors here?

     

    Rgds

     

    N

     

  • I investigated the LTM logs, it seems at a certain moment the F5 could not load "/Common/system_auth_name1" anymore. I removed the radius config in the /config/bigip.conf file, loaded the config again and then the issue was resolved.

     

    Thanks, Frederik