"general database error retrieving information" when clicking on LTM>Pools

it generally suggests that a configuration file is corrupt/unparseable. If you have a backup of your configuration, restore it and start again. Otherwise, you may have to fiddle with the bigip.conf file until you find where the problem is and correct it.

Seems to be a known issue with this version of TMOS, see here: https://devcentral.f5.com/questions/annoying-bug-on-ltm-nodes-pools-list-1151-hf4. I'd suggest a call to support.

Hello friends,

Thanks a lot for answering.

I have had lot of issues with this version. This issue has had the less impact due to I just open the GUI after a period of time and from another browser. The issue has not appeared since such date. But, I supposed I have to be ready when it appears again. Thanks a lot for the information.

Thanks

I have the same issue

Workaround (11.5.1 HF7, and probably others):

bigstart restart httpd tomcat

(But definitely still call and report a case.)

Please be aware this is also happening in 11.5.2 Hotfix 1. I have opened a case as well, but re-sorting the Nodes does correct this issue.

thanks, it working