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jamiewilkinson_'s avatar
jamiewilkinson_
Icon for Nimbostratus rankNimbostratus
Oct 02, 2014

Virtual F5 Instance in Amazon

We have had to reboot our F5 instance in our amazon environment every day this week as our external users are unable to connect and we are unable to connect to the GUI to investigate the issue

 

The GUI displays retrieving and only comes back online after a reboot

 

Obviously we can just keep rebooting the device when this happens but it has become more frequent over the last few days so would like to find the root cause of the issue

 

If anyone has any ideas as to what the issue may be then that would be great

 

7 Replies

  • JG's avatar
    JG
    Icon for Cumulonimbus rankCumulonimbus
    Which version of BIG-IP are you on? And there is no access to the "serial console" in the virtual edition, right?
  • Yes correct no access to the serial console. the one thing I didn't try was to see whether i could ssh to the device as we needed to get it back online ASAP Thanks, Below is the version we are using Latest Version 11.5.0.0.203 Base Operating System Linux/Unix, CentOS 5.6 F5 BIG-IP 200mbps Lab License
  • JG's avatar
    JG
    Icon for Cumulonimbus rankCumulonimbus
    Might be worthwhile keeping an ssh session open as the issue happens so frequently. Even after a reboot, there should be some old log files such as ltm.*.gz you can look into for any clues.
  • Ok thanks, will take a look and see if i can see any log files. i did look in the log section of the GUI but looks like the logs have cleared
  • JG's avatar
    JG
    Icon for Cumulonimbus rankCumulonimbus
    The GUI shows the current log file only. You need ssh into the box and look at the /var/log/ltm.1.gz, /var/log/ltm.2.gz, etc.
  • I'd open a case with F5 Support on this so they can help you investigate. You should definitely not have a VE locking up.

     

    Aaron

     

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