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John_Sm_Jr_1503's avatar
John_Sm_Jr_1503
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Oct 07, 2014

EdgeClient 2.0.5 on Android does not support external logon

Hello,

 

We are using an external logon page on BIG-IP APM to delegate the authentication to a cloud service. On iPhone, EdgeClient works as expected in Web Logon mode: the redirection to the external logon page happens and the user is able to authenticate. Once authenticated, the user is redirected back to BIG-IP and the session is authenticated.

 

With EdgeClient on Android however, the client immediately fails with and authentication error ("Logon denied. Please check your username, password and client certificate and try again") before the redirection to the external logon page is taking place. This happens only with version 2.0.5 on Android (the previous version 2.0.4 was working fine as on the iPhone).

 

Have you encountered this issue? What in 2.0.5 was introduced that could break external logon (on Android only)?

 

Thanks, John

 

1 Reply

  • Hi John,

     

    Can you specify APM release please and tell me if you use Domain Cookie in your APM policy (Access Policy > SSO / Auth Domain).

     

    Tks Matt