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Nitin2014_16246's avatar
Nitin2014_16246
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Nov 21, 2014

IE issue with cookie persistence.

I have 12 hour cookie persistence enable, it works fine with other browser except IE. Users are complaining about getting logged off randomly. Is there any fix for this?

 

{External VIP} --> {Internal VIP} --> {Pool Members}. Cookie persistence is applied to the internal VIP.

 

10 Replies

  • so, what is the problem? doesn't browser send the cookie or does bigip send traffic to the server not matching the cookie?

     

    • Brad_Parker's avatar
      Brad_Parker
      Icon for Cirrus rankCirrus
      Are you sending the cookie with ever request? It could be possible that the cookie is reaching its expiration mid session because it was first set in a previous session and you're not sending the cookie with each request.
  • so, what is the problem? doesn't browser send the cookie or does bigip send traffic to the server not matching the cookie?

     

    • Nitin2014_16246's avatar
      Nitin2014_16246
      Icon for Nimbostratus rankNimbostratus
      IE doesnt show the cookie expiry time. Users on IE get logged off randomly.
    • Brad_Parker's avatar
      Brad_Parker
      Icon for Cirrus rankCirrus
      Are you sending the cookie with ever request? It could be possible that the cookie is reaching its expiration mid session because it was first set in a previous session and you're not sending the cookie with each request.
  • If a user has their privacy settings set to "HIGH" in IE it requires a P3P compact policy header to accept file cookies. It you used a session cookie, IE users would have that issue, but it also wouldn't have a timeout value. It would require the browser to be closed. If you truly want to timeout your persistence cookies, I would recommend looking into how Facebook and Google get around the P3P policy. I'm not going to link to it, but a simple search should find the info required.

     

  • Bug: 397337 : BIG-IP should send cookie always in response especially if cookie expiration is in play.

     

    Solution: Upgrade code to 11.3

     

  • Bug: 397337 : BIG-IP should send cookie always in response especially if cookie expiration is in play.

     

    Solution: Upgrade code to 11.3

     

  • Bug: 397337 : BIG-IP should send cookie always in response especially if cookie expiration is in play.

     

    Solution: Upgrade code to 11.3