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ryang1991_17782's avatar
ryang1991_17782
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Feb 13, 2015

Enterprise Manager - Task Selection screen is greyed out and cannot be selected.

Hello, Recently, I've come across an issue where, in the Enterprise Manager, all the tasks in the task selection menu are greyed out and can't be selected. This makes it impossible to perform any task in the Enterprise Manager GUI.

 

The EM can still perform scheduled task, and is able to communicate with all devices successfully. It's just the task selection page that is the issue. Has anyone ever run into this? Is there a solution to solve this problem?

 

Thanks.

 

6 Replies

  • What rights do you have when you login? Look in upper left section. For example, Guest role has only view access.

     

    • ryang1991_17782's avatar
      ryang1991_17782
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      It currently has Administrator role for me, so I don't think that's the issue in this case.
  • MVA's avatar
    MVA
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    What rights do you have when you login? Look in upper left section. For example, Guest role has only view access.

     

    • ryang1991_17782's avatar
      ryang1991_17782
      Icon for Nimbostratus rankNimbostratus
      It currently has Administrator role for me, so I don't think that's the issue in this case.
  •  

    In the command line, the device is also continually restarting processes, as shown here.

     

  • Problem was more simple than I expected. Performed a full_box_reboot and the issue was solved.