Windows 8.1 and 10 Error: Network Access Connection Device not Found

Seems to be an issue during EDGE installation.

Try :

• Unistall edge
• Reboot
• Disable Antivirus
• Install EDGE component as administrator
• Run as Administrator EDGE install

If you can, add EDGE as a whitelist in Antivirus

**\Program Files (x86)\F5 vpn\
**\Windows\temp\F5*.*
**\Windows\Downloaded Program Files\F5*.*

Hi!

In the last release of the version 11.6.0 hfx5 It says that Windows 10 has support (U_U). The version of the client is 71.2015.0423.1748.

Jessy

You have the latest release. Should work on 8.1. On 10, not that sure, may work but not supported.

Windows 10 support on HF5 is for VPE client OS type.

"APM now supports out-of-the-box detection of Windows 10 in visual policy editor action items, such as, Client OS and Client Type"

Hi!

This is the log of the seasson.

The issue in this point is that the browser send me a message that I need to install the plug-in, I installed it but it says again that is necessary to install the plug-in.

Do you know what I need to do?

Jessy

Which browser ? Some browser are not supported : https://support.f5.com/kb/en-us/solutions/public/15000/300/sol15326.html?sr=46936366

Hi!

The browser is Internet Explorer 11 version 11.0.10011.0.

Jessy