RSA SecurID PIN change workflow
Hi,
we have an portal access with a logon page for owa with securId. If the PIN expires the user can change it during logon but we want to change the workflow and skip two pages.
The two pages we want to skip are: 1. the "do you want to change your pin" question page where you have to enter y/n. 2. The last page where you have to enter a new token as verification after you entered your new pin. In our environment this isn't necessary and the pin changes immediately. Further because this is not necessary it seems the SecureId server sends some kind of error code and after entering the token a error message is displayed on the logon page but the pin was changed successfully. This confuses the user.
Is there any possibility to skip these pages?
Thank you very much Mark