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Rob_Young_30676's avatar
Rob_Young_30676
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Sep 22, 2015

Launching Office Web Apps fails first launch via APM

Currently we have an apm with sharepoint 2013 and office webapps. The pools point to an LTM that we have internally that have that sharepoint and OWA servers behind them.

 

The first time a user tries to launch an excel or word webapp, it fails with "Sorry, there was a problem and we can't open...."

 

The next launch of the doc works fine. If I close the browser and go back in, it fails again.

 

APM
microsoft
security

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  • mikeshimkus_111's avatar
    mikeshimkus_111
    Historic F5 Account
    Sep 22, 2015

    To paraphrase the other thread, you must either colocate SharePoint and Office Web Apps on the same APM VIP using the steps from the deployment guide, or not use APM at all for Office Web Apps.

     

  • Rob_Young_30676's avatar
    Rob_Young_30676
    Icon for Nimbostratus rankNimbostratus
    Sep 22, 2015

    I read through that thread. Not 100% sure of what they meant but I think I got it now. I will need to test on the weekend.

     

    So essential, right now I have an APM with one VS for sharepoint and an LTM with 2 VS (sharepoint and web apps). What I need to do is change the LTM to have a single VS with both sharepoint and OWA behind it with an Irule to determine the pool to use.

     

    Correct?

     

    • mikeshimkus_111's avatar
      mikeshimkus_111
      Historic F5 Account
      Sep 22, 2015
      If both your SharePoint and Web Apps traffic passes through the APM VIP, you need to make sure that the Web Apps FQDN is added to the Access Profile as an additional domain. That should allow APM to SSO to both SharePoint and Web Apps on behalf of the user who presents the APM cookie.