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AJN_197393's avatar
AJN_197393
Icon for Nimbostratus rankNimbostratus
Aug 08, 2016

F5 BIG-IP LTM VE Trial 12.1.0 : "Error 51133, F5 registration key is not compatible with the detected platform "

Trying to test F5 BIG-IP LTM VE 12.1.0 Trial version.

I have downloaded the qcow2 image FBIGIP-11.3.0.39.0.qcow2 and received a registration key by email which leads to the error:

Error 51133, F5 registration key is not compatible with the detected platform - This platform, "Z100k", cannot be activated with this registration key "LFXEXUX-FNRBUYU".
`


Consulted similar issues in this forum, but no one gives a clear answer about the cause.
But the below inf.(look the screenshots) seams to suggest that I am using the wrong key and that there is no registration key for 12.1.0.

![](/Portals/0/Users/017/93/197393/Selection_202.png)
![](/Portals/0/Users/017/93/197393/Selection_203.png)

![](/Portals/0/Users/017/93/197393/Selection_204.png)

![](/Portals/0/Users/017/93/197393/Selection_205.png)

[http://hpnouri.free.fr/misc/f5/Selection_202.png](http://hpnouri.free.fr/misc/f5/Selection_202.png) 

[http://hpnouri.free.fr/misc/f5/Selection_203.png](http://hpnouri.free.fr/misc/f5/Selection_203.png) 

[http://hpnouri.free.fr/misc/f5/Selection_204.png](http://hpnouri.free.fr/misc/f5/Selection_204.png) 

[http://hpnouri.free.fr/misc/f5/Selection_205.png](http://hpnouri.free.fr/misc/f5/Selection_205.png) 

**show /sys hardware**


`Sys::Hardware
Chassis Information
  Chassis Name       
  Chassis Type       
  Maximum MAC Count  1
  Registration Key   -

Hardware Version Information
  Name        HD1            
  Type        physical-disk  
  Model       virtio         
  Parameters  --                --
              Manufacturer      6900
              SerialNumber      virtio-vda
              Size              126.00G
              Firmware Version  1.0
              Media Type        HDD

  Name        HD2            
  Type        physical-disk  
  Model       virtio         
  Parameters  --                --
              Manufacturer      6900
              SerialNumber      virtio-vdb
              Size              100.00G
              Firmware Version  1.0
              Media Type        HDD

  Name        cpus           
  Type        base-board     
  Model       QEMU Virtual CPU version 2.1.2
  Parameters  --                --
              cache size        4096 KB
              cores             2
              cpu MHz           3292.520
              cpu sockets       0
              cpu stepping      3

Platform
  Name  BIG-IP Virtual Edition
  BIOS Revision  
  Base MAC       00:b2:d4:7f:4d:00

System Information        
  Type                       Z100
  Chassis Serial             00000000-0000-0000-000000000000
  Level 200/400 Part         
  Switchboard Serial         
  Switchboard Part Revision  
  Host Board Serial          
  Host Board Part Revision
12.1
application delivery
BIG-IP
LTM
trial
virtual edition

4 Replies

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  • AJN_197393's avatar
    AJN_197393
    Icon for Nimbostratus rankNimbostratus
    Aug 08, 2016

    Tried with 11.3.0.39.0 qcow2 image, got issues

     

    emerg logger: Re-starting chmand

     

    As reported here https://devcentral.f5.com/s/feed/0D51T00006i7LzSSAU

     

    Maybe key compatibility issue is tangential to this one? Does anybody confirm issues running qcow2 images generally on platforms other than RH?

     

    Does F5, somehow, somewhere mentioned a possible issues with other platforms?

     

  • AJN_197393's avatar
    AJN_197393
    Icon for Nimbostratus rankNimbostratus
    Aug 08, 2016

    Activation went successful on VMWare (workstation) with BIGIP-11.3.0.39.0-scsi.ova

     

  • Vijay_E's avatar
    Vijay_E
    Icon for Cirrus rankCirrus
    Aug 08, 2016

    For issues with registration key, you are better off reaching out to F5 directly for a faster resolution.

     

  • Jason_Grimm_305's avatar
    Jason_Grimm_305
    Icon for Nimbostratus rankNimbostratus
    Jan 07, 2017

    I had the same "emerg logger: Re-starting chmand" shown above. This was resolved after I updated to 12.1.2. My issue now is that I'm getting a license activation key error

     

    Error 51133, F5 registration key is not compatible with the detected platform - This platform, "Z100k", cannot be activated with this registration key

     

    I received a temp key and it says the VE edition is supported, as follows

     

    Thank you for requesting a BIG-LTM-VE-VW-TR-SW registration key from F5.

     

    Registration Key(s) : XXXXX-XXXXX-XXXXX-XXXXX-XXXXX F5 Product : F5-BIGLTMVE-VW-TR-SW Evaluation Duration : 90 days (starts upon first activation) Contact : jasgrimm@cisco.com

     

    Requested Registration Key Configuration

    LTM, VE, VW, TR-SW - LTM, VE, VW, TR-SW

     

    Any help would be appreciate.