File download problem with vip+SSL

Any error messages in /var/ltm?

Hi No nothing :( We also tried to put SSL on server side and it was working so we set up vip 443 and pool 443 But we need to have SSL on LB The app is called formpipe which is used for download .

Our server guy was in contact with formpipe people and they told him that they never had SSL done on LB side every client who has their app is using SSL on server directly . So this might be problem from their side also but either way i would like to know HOW can i troubleshoot this to be sure - what i can add from my side is that , cert which we are using now is being used in LOTs of vips without any issues .

You might want to check the parameters of your tcp profiles.

Try to add persistence to the virtual server, if you don't have yet.

For troubleshoot options, you can use tcpdump and ssldump:

https://support.f5.com/kb/en-us/solutions/public/0000/400/sol411.html

https://support.f5.com/kb/en-us/solutions/public/6000/500/sol6546.html

https://support.f5.com/kb/en-us/solutions/public/10000/200/sol10209.html

OK i am using standard profiles nothing custom what should i check in them than ?

I got the same problem please how do you resolved it or how do you tshot?