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cslefort_299593's avatar
cslefort_299593
Icon for Nimbostratus rankNimbostratus
Mar 23, 2017

ASM security policy locked by user

I have two Application Security Manager (ASM) policies locked.

 

I am unable to modify either of these policies. "Save" and "Reconfigure" buttons are greyed out

 

The following messages quickly flashes on the screen Policy Locked The security policy «PolicyName» is currently being used by the user «UserName»

 

It appears that i may be running into K13023: BIG-IP ASM may prevent users from editing a security policy

 

i have asked the user to log in and save\apply policy, but the policy is still locked to others Does anyone have any suggestions on how to resolve BIG-IP 12.1.1 Build 2.0.204 in an Active\Standby pair

 

Thanks, Claude

 

1 Reply

  • K13023 Knowledgebase article says that it applies only to v10 of ASM. If you are not and Administrator of the box I suggest you ask your Administrator to log in and check these policies.

     

    If you are still experiencing this problem on v12 of ASM I suggest raising a Support case with F5, email them: support@