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yuanqiang_22112
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May 11, 2017

Upgrade ltm from V10.2.1 to V11.5.4 , some error log

Hello: now I do the thing to upgrade ltm from v10.2.1 to v11.5.4 ; run this command "tmsh install sys software image/hotfix BIGIPV11.5.4..... volume HD1.3 ",then I switchboot volume HD1.1 to HD1.3 and reboot. Waiting for a long time , the web gui show "Configuration Utility restarting..." ; Tmsh log error: " May 11 17:30:48 localhost emerg mcpd[7725]: 0107070e:0: Software version not covered by service agreement. Reactivate license before continuing. May 11 17:30:48 localhost emerg mcpd[7725]: 01070608:0: License is not operational (expired or digital signature does not match contents)." Do you know how to fix this ? what's the reason of error log ? Thank you !

 

1 Reply

  • In order to install a new version of BIG-IP software, F5 requires that you have an active support contract. The way you "prove" that is by reactivating your license on the F5 License Server to update the Service Check Date in the license. The Service Check Date needs to be newer than the release date for the version you are installing. Your BIG-IP system is currently awaiting verification that you have such a contract. All you need to do is generate a dossier, upload it to the F5 License Server, download an update license, and install it on BIG-IP. Since your GUI is not accessible at the moment, you may have to do that from the command line. I recommend you consult this article:

     

    K2595: Activating and installing a license file from the command line