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refra_151287's avatar
refra_151287
Icon for Cirrus rankCirrus
Dec 03, 2017

ASM: Learn button dimmed

Hello, i have a lot of violations, but the learn button is grayed-out, and i'm not able to learn them,

 

noting, it doesn't appear in the traffic learning, also it's not in ignored entities, i tried multiple solution one of them is enabling automtic learing but with no luck! any suggessions to fis this behaviour.

 

application delivery
ASM Advanced WAF

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  • nathe's avatar
    nathe
    Icon for Cirrocumulus rankCirrocumulus
    Dec 04, 2017

    Does the parameter already exist in your policy? Is the same parameter impacted by all 3 violations? If so, in the parameter properties section, go to the "Value Meta Characters", "Attack Signatures" and "Name Meta Characters" tabs and do you have a check in each of the boxes e.g. "Check characters on this parameter value" etc.?

     

    Hope this helps,

     

    N