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krmidhun_323560's avatar
krmidhun_323560
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Jan 08, 2018

iApps daily backup fails after changing the FTP server

We have 3 VCMP guests and all three are using same iApps template for automated backup. The FTP server IP was changed recently and I updated the same on all three VCMP guests. But only one is working fine and sending the backups while other two doesn't even communicate to the FTP server. I checked the firewall rules and mad sure that everything is allowed. Any help or commands to check why the backup fails or how to fix it would be greatly appreciated

 

2 Replies

  • can you share that iApp template link, makes it easier to look into it.

     

    testing would be trying ftp from the CLI, or have a look at a packet capture during it running.

     

  • I looked this iApp at one time but found it wasn't going to fit my needs very well. I found it was easier to pull a UCS backup off my active guests to a backup system.

    4 commands issued from the remote backup system:

    rm /var/local/backup/F5guest.ucs
    ssh account@F5guest tmsh save /sys ucs /var/tmp/F5guest.ucs > /dev/null
    scp account@F5guest:/var/tmp/F5guest.ucs /var/local/backup/F5guest.ucs
    ssh account@F5guest rm /var/tmp/F5guest.ucs
    

    I use a variable for F5guest so that I can use it to pull backup from multiple guests and I use that guest system name for the name of the backup file and overwrite it each time. /var/local/backup/ can be whatever location on the local system the backup should be stored.