No HSBe2 found on this platform (Whitethorne)

Question

Hi F5 Team,&nbsp;
Can you help us on this error.&nbsp;
Apr 20 04:44:12 localhost emerg chmand[9595]: 012a0000:0: Dataplane INOPERABLE - No HSBe2 found on this platform (Whitethorne).  : File sw/WhitethorneSwSvc.cpp Line 183
Apr 20 04:44:13 localhost emerg chmand[9595]: 012a0000:0: Dataplane INOPERABLE - No HSBe2 found on this platform (Whitethorne).  : File sw/WhitethorneSwSvc.cpp Line 183
Apr 20 04:44:13 localhost emerg chmand[9595]: 012a0000:0: Dataplane INOPERABLE - No HSBe2 found on this platform (Whitethorne).  : File sw/WhitethorneSwSvc.cpp Line 183&nbsp;
Thanks!&nbsp;
Goldz&nbsp;

goldz_180077 · Answer

We try to load a bootable usb drive to big-ip 5050 with firmware version 12.1.2.3, but have some issues on platform.  
&nbsp;
We are using this knowledgebased to create a bootable usb drive using big-ip 5050 model.&nbsp;
https://support.f5.com/csp/article/K13164&nbsp;

boneyard · Answer

might be faulty hardware, i would open a support ticket. search here and on google don't reveal anything similar.&nbsp;

Forum Discussion

No HSBe2 found on this platform (Whitethorne)

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