Alcatel IP Desk Phone Through APM (TFTP)
Hello All
Im trying to get the Alcatel IP desk phone software working through a F5 Acces Policy Manager remote access VPN connection using the F5 client.
From what i can see the IP Desk Phone tries to establish a TFTP connection to the PABX but the configuration file the phone needs does not come across.
The packet cap is below
The PABX is 10.17.255.3. And 10.16.246.54 is the client address as connected through the VPN Tunnel
14:27:34.452972 IP 10.16.246.54.57815 > 10.17.255.3.tftp: 58 RRQ "lanpbx.cfg" octet blksize 1428 timeout 5 tsize 0 tsize 0 out slot1/tmm0 lis=_tmm_apm_fwd_vip 14:27:34.457704 IP 10.17.255.3.10076 > 10.16.246.54.57815: UDP, length 25 in slot1/tmm2 lis= 14:27:34.457874 IP 10.16.246.54 > 10.17.255.3: ICMP net 10.163.246.54 unreachable, length 36 out slot1/tmm0 lis=
The Alcatel OpenTouch VoiP soft phone works fine but this does not use TFTP to setup the phone so there must be something I'm missing in getting TFTP traffic to work through APM.
Any assistance would be appreciated.
Sorry about the delayed response guys but got this working now, what it ended up being is we are using multiple route domains, the connectivity profile and Virtual server was attached to route domain 0 and the access policy was using route domain 2.
I created a new connectivity profile and attached it to the route domain 2 then updated the virtual server to use this connectivity profile and it all worked.
I'm still not sure why the connectivity profile would only cause TFTP traffic not to function properly I would of thought it would of broken everything, maybe somebody who understands connectivity profiles in depth can explain this?
But anyway all sorted now thanks guys.