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OM's avatar
OM
Icon for Nimbostratus rankNimbostratus
Mar 01, 2017

error creating a user

hi, after copying a configuration between 2 VCMPs (in different sites), I had to modify the SCF file (removing an admin account) before importing the configuration into the target site. After the import, I am not able to create the admin account I've deleted before. I am getting the following error:

 

create myadmin password xxxxxxxxxxxxxxx There were warnings: WARNING! Role no-access will lockout the user myadmin

 

010719a2:3: PostgreSQL database error: ERROR: duplicate key value violates unique constraint "auth_user_pkey" DETAIL: Key (name)=(myadmin) already exists.

 

if I try to delete the account, I get the following error: (tmos) delete auth user myadmin 01020036:3: The requested user (myadmin) was not found.

 

any idea how to fix this?

 

thanks.

 

application delivery
LTM

2 Replies

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  • Samir_Jha_52506's avatar
    Samir_Jha_52506
    Icon for Noctilucent rankNoctilucent
    Mar 02, 2017

    You have removed admin account through SCF file but admin folder might be there in F5 local drive. Check through cli 

    ls -l /home

    I guess you need to remove admin folder from here & try. if still issue raise concern with F5 support.

  • luigi_bros's avatar
    luigi_bros
    Icon for Nimbostratus rankNimbostratus
    Jul 07, 2017

    Hello,

     

    I had the same problem and by rebooting the box (just one of the two) I had the problem solved.

     

    Don't ask me why! :)