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Misty_Spillers's avatar
Misty_Spillers
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Aug 09, 2013

F5 edge client error "failed to negotiate with server" IOS/Android (Firepass)

 

Our Firepass boxes are rarely changed. We have 2 of them that are not in a cluster but they do sit behind a Bip IP LTM for SSL offload which has been working great for years.

 

 

All the sudden IOS and Android clients cannot connect (Both Firepass vpns). This has worked great since the clients was released. IOS gets "Failed to negotiate with server" (Goes through the auth part, Firepass log shows a successful connection) Android just spins until it gets a generic cannot connect to server error.

 

 

Firepass has these hotfixes installed, HF-70-8 was the last major change, I don't know if the problem has been there since then but no one reported it. I installed at the mini HF's hoping to fix this problem.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I'm in the middle of a migration to APM which hasn't been pretty and taking much longer than it should, unfortunately the Firepass’s fell out of support before the full migration could happen. So I'm hoping someone here may have heard of this.

 

 

Thanks,

 

Misty

 

 

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