Mark_Curole
Jun 03, 2019Nimbostratus
F5 Cloud Services - DNS Servers not registered in whois as Name Server
I'm trying to test out the F5 Cloud services DNS Service and when I try to change the name servers for the domain I'm working with to ns1.dns.cloudservices.f5.com and ns2.dns.cloudservices.f5.com, my registrar rejects the change. After investigating, the name servers do not appear to be registered with whois as name servers. Also, when trying to call F5 support as directed from the docs, the support line had no idea how to even open a case without a serial number for a device.
Where do we go for support for this product?