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Menno's avatar
Menno
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Mar 30, 2020

APM - Session deleted (network_error; code - 16385).

Hi,

 

I quite often see this error message in our APM logs, 16385. Looking up this error code at https://support.f5.com/csp/article/K51235429 it shows

Error Code: 16385, Meaning: DNS resolved to new IP address after original session.

 

Now, our VPN hostname doesn't change during the client session. However, we do offer dual-stack IPv4 and IPv6, so it has an A and AAAA record.

 

Our clients use the 7183 Edge Client for macOS.

 

I would appreciate if somebody could explain a little bit more about what could possibly be causing this 16385 error.

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