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Fab's avatar
Fab
Icon for Altostratus rankAltostratus
Mar 10, 2016

Portal Access through Proxy

Hello,

 

I'm trying to configure a Portal access through a proxy. I did as usual but I added the IP and port of the proxy the Big-IP should use in the 'Proxy Host' and 'Proxy Port' fields.

 

 

I can ping the proxy or telnet it on 8080 but on a tcpdump I never see any attempt from the Big-IP to reach the proxy when a user clicks on the Portal access. He instantly gets a reset packet from the Big-IP. I don't see any log concerning this issue.

 

Am I missing something? Is there anything else to configure when trying to use a proxy?

 

Thanks in advance

 

APM
devops

1 Reply

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  • Lucas_Thompson_'s avatar
    Lucas_Thompson_
    Historic F5 Account
    Mar 10, 2016

    Unfortunately the Portal Access Engine cannot use a proxy in the case of HTTPS sites. This is F5 bug ID 340549.

     

    There is a workaround that works for most cases. You'll have to create a support ticket for more analysis and troubleshooting though.