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Ryan_Lewis's avatar
Ryan_Lewis
Icon for Nimbostratus rankNimbostratus
Oct 26, 2020

Maximum Session Timeout Notification Message

Is it possible to change the notification message and interval for the Maximum Session Timeout?

Currently it notifies the end user with 1 hour left with a popup bubble. Can that be customized?

9 Replies

  • APM - Big IP VPN

    So under Profiles > Access Profiles I can set the Maximum Session Timeout

     

    Then under Profiles > Customization > Advanced > click on popup top right > tab=text

    I see where it will show and you can edit the message about idle timeout but I can't find where to edit max session timeout

    • boneyard's avatar
      boneyard
      Icon for MVP rankMVP

      sorry but don't you show where you can set the Maximum Session Timeout in your first screenshot?

       

      or do you want to modify the message someone gets after the Maximum Session Timeout value expires?

      • Ryan_Lewis's avatar
        Ryan_Lewis
        Icon for Nimbostratus rankNimbostratus
        I want to change the message they get and maybe the frequency they get it like more than just 1 hour before.
  • Hi ,

     

    So , is it possible to send the notification to the user before the session gets expired, Ex:- If the session length is 24 hours, can we set the APM to send the pop-up at the 23rd hour to the user to notify that the session will be expired in the next one hour .

  • via Customization > General and then Webtops > name > Text - Web Application Session Time you can make some changes to the texts, but just that.

     

    via Customization > General and then Webtops > name > Branding - Web Application Session Time you can make a change to the Guard time, which it seems is what you are partly looking for.

    • Ryan_Lewis's avatar
      Ryan_Lewis
      Icon for Nimbostratus rankNimbostratus
      Thanks boneyard. I found the guardtime field. What does this one do? Current value is 100 I found the text for the max and idle timeout but I don’t see a way to add an additional warning for max session approaching I would like to give multiple warnings at various intervals like 1hr, 30, 15, 10, 5, 1 We have people complaining about be dropped so we want to annoy them with warnings and say not it we warned you…
      • boneyard's avatar
        boneyard
        Icon for MVP rankMVP

        the guard time is when it will happen for the first time, im afraid you can't do it repeatedly with a simple configuration toggle or setting.