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RAQS's avatar
RAQS
Icon for Cirrus rankCirrus
Sep 16, 2021

URL Page is working but Search is not working.

Hi Team,

 

Hope you all are doing great.

 

I have setup, in which user access application. User is accessing http://displacement-t.organization.com. This URL resolve to LB VIP.

 

User is able to access page via F5, but when they search barcode in SEARCH tab its giving error. If they bypass F5 it works.

 

There are 4 backend member behind F5. Cookie persistence is in place and set to "Session Expired", apart from that we have default TCP profile and default HTTP profile.

 

What we can check to fix this issue from F5 LTM perspective.

 

Regards,

RAQS

 

 

10 Replies

  • oguzy's avatar
    oguzy
    Icon for Cirrostratus rankCirrostratus

    Hi Raqs,

     

    First, I recommend to open developer tools in a browser and check "Console" and "Network" tabs that can give you some clues.

    Second, you can leave only one backend member available and test it again.

     

    Do you have an ASM profile associated to virtual server?

    • RAQS's avatar
      RAQS
      Icon for Cirrus rankCirrus

      Hi Oguzy,

       

      Thanks for replying.

       

      What specific you would like to see in Network tab. Yeah i did enable/disable ad its same behavior.

       

      No we do not have ASM.

       

       

       

       

      • oguzy's avatar
        oguzy
        Icon for Cirrostratus rankCirrostratus

        Hi Raqs,

         

        You may encounter some client-side errors (4xx status codes) or redirection issues, if something has gone wrong when F5 is in place. That's why I have recommended to check network part of connection.

        Did you check /var/log/ltm file?

  • This may be out of left field, but do you have a oneconnect profile assigned to the vserver (see the Acceleration section of the vserver config)?