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Yuval_BA_249670's avatar
Yuval_BA_249670
Icon for Nimbostratus rankNimbostratus
Apr 26, 2016

Android Skype for Business issue with Exchange iApp

Did anyone else run into an issue with Android Skype for Business mobile app can't access the meetings data on Exchange via F5 and Exchange 2013 iApp?

I am getting an error: 

Your Exchange login credentials aren't valid. Try updating your Exchange or Skype for Business credentials

or

We can't connect to Exchange. Please try later

From Outlook or iPhone Skype there are no issues to access the Exchange.

This is obviously an auth issue specific to Android. Was hoping someone ran into it and can give some advice.

Thanks

APM
application delivery
iApps

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  • mikeshimkus_111's avatar
    mikeshimkus_111
    Historic F5 Account
    Apr 27, 2016
    I should have asked before, but I assume that these clients work OK if you either a)bypass BIG-IP completely or b)access via a virtual server without APM enabled? I found this information on Android clients for SFB: https://support.microsoft.com/en-us/kb/2834018 https://support.microsoft.com/en-us/kb/2829747 Do your clients meet those requirements?
  • p_merrick_13422's avatar
    p_merrick_13422
    Historic F5 Account
    Apr 27, 2016
    Can you tell me what android device that is failing? is it on the list provided below? https://support.microsoft.com/en-us/kb/2829747
  • Yuval_BA_249670's avatar
    Yuval_BA_249670
    Icon for Nimbostratus rankNimbostratus
    Apr 27, 2016
    The device works fine when the access was via TMG before we migrated to the APM (I also rolled back to confirm) The device is Samsung Galaxy S5 running Android version 5.0