Custom alerts in 9.4.4 do not send email notifications

.*Pool member 192.168.253.251:80 monitor status down.*

 

this one did not work.

 

 

Adding an error code in logger command caused it not to sent email alert.

 

I started deleting error code characters in the logger command one by one starting with the last character to figure out when it will start sending email alerts. Turns out that when error code is 01070638 email alert is sent. To me it means that something disagrees with having ":" in the error code when you want to send emails for custom alerts.

 

 

any thoughts?

 

 

thank you!