Custom alerts in 9.4.4 do not send email notifications

Greetings!

 

I'm banging my head against the wall..

 

custom alert from /conf/user_alert.conf does not send email notification when pool member is marked down by monitor.

 

/config/user_alert.conf looks like this:

 

alert BIGIP_MCPD_MCPDERR_POOL_MEMBER_MON_STATUS_251 "Pool member 192.168.253.251:80 monitor status down." {

 

email toaddress="xxx@xxx.com"

 

fromaddress="root-bip1@xxx.com"

 

body="*** Pool member 192.168.253.251 marked DOWN by monitor ***"

 

}

 

when I use logger -p local0.info "Pool member 192.168.253.251:80 monitor status down.", i get email notification from the BIG-IP..

 

when pool member is marked down by monitor and a new log record appears in /var/log/ltm file, no email alert is sent...

 

 

for example, /var/log/ltm has two log records:

 

Mar 31 13:58:28 bip root: Pool member 192.168.253.251:80 monitor status down.

 

Mar 31 13:58:49 bip mcpd[1772]: 01070638:5: Pool member 192.168.253.251:80 monitor status down.

 

 

first one was created by me using logger. Second one was recorded when actual monitor marked pool member down.

 

I got email message ONLY after using logger.

 

Please advice!

 

thanks!