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rache1_266651's avatar
rache1_266651
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Sep 30, 2016
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The user is getting this message after she logs in saying "failed to download configuration"

The user is getting this message after she logs in saying "failed to download configuration". It shows the status as initiating and then after a few seconds this error shows up, the status changes to...
BIG-IP Access Policy Manager (APM)
security
  • Lucas_Thompson_'s avatar
    Lucas_Thompson_
    Sep 30, 2016

    Edge Client must download a file from the APM that contains properties of the available services.

     

    Failed to download configuration indicates that it was not able to do that for some reason. The rest of the logs should reveal the reason, like a bad DNS response or bad HTTP response, proxy conflict, etc.

     

Lucas_Thompson_'s avatar
Lucas_Thompson_
Historic F5 Account
Sep 30, 2016

Edge Client must download a file from the APM that contains properties of the available services.

 

Failed to download configuration indicates that it was not able to do that for some reason. The rest of the logs should reveal the reason, like a bad DNS response or bad HTTP response, proxy conflict, etc.