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TTF888_160708's avatar
TTF888_160708
Icon for Nimbostratus rankNimbostratus
Apr 05, 2016

AWS LTM keeps displaying "configuration utility restart"

I have an AWS LTM instance that uses the BigIP from the marketplace.

It has worked fine in the past.

https://devcentral.f5.com/questions/aws-f5-appliance-25mbps-good-stuck-in-quotconfiguration-utility-restarting-quot

But the solution didn't help.

admin@(ip-10-0-0-47)(cfg-sync )(INOPERATIVE)(/Common)(tmos) create /sys management-ip 52.21.81.175/255.255.255.0
admin@(ip-10-0-0-47)(cfg-sync )(INOPERATIVE)(/Common)(tmos) save /sys config
Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See "show sys mcp" and "show sys service". If "show sys service" indicates that mcpd is in the run state, but "show sys mcp" is not in phase running, issue the command "load sys config" to further diagnose the problem.
admin@(ip-10-0-0-47)(cfg-sync )(INOPERATIVE)(/Common)(tmos) show sys mcp

    ------------------------------------
    Sys::mcpd State:
    ------------------------------------
    Running Phase                   none
    Last Configuration Load Status  none
AWS
cloud
LTM

3 Replies

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  • steve_laffan_11's avatar
    steve_laffan_11
    Icon for Cirrus rankCirrus
    Apr 05, 2016
    What version of code are you running ? I had this issue previously with 11.6.0.4.0.420-HF4 https://devcentral.f5.com/s/feed/0D51T00006i7au8SAA It was resolved by F5 through an engineering fix but was supposed to be fixed in the next release
  • TTF888_160708's avatar
    TTF888_160708
    Icon for Nimbostratus rankNimbostratus
    Apr 07, 2016
    Hm, I don't know I tore the the whole thing to start up --- I went through all the instructions to get big IP on AWS but still haven't gotten it running. Have you been able to use the document as is to get it working?
  • Seth_81884's avatar
    Seth_81884
    Historic F5 Account
    Apr 08, 2016
    Hello TTF888, Which AMI are you deploying? Knowing whether it is Hourly Billing or a BYOL license will help in troubleshooting. What is the output from “tmsh load sys config”? It looks like the configuration is not loading, the command above may point to something it is not liking. Have you added or removed any interfaces after you launched the instance the first time?