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Hank_Moody_3649's avatar
Hank_Moody_3649
Icon for Nimbostratus rankNimbostratus
Apr 01, 2019

Where to change Charset to UTF-8 Unicode for German Umlauts?

Hey everybody,

 

I just deployed Exchange iApp for OWA Access. We just discovered that some customers are not able to log on OWA if they have symbols like: "ö, Ö, ä, Ä, ü, Ü, or ß" in their Password. They can not log in.

 

My question now: Can I change the current charset to another one? And where do I find it?

 

I have read several answers here about this case, but no one explained yet how to change this..

 

&228 &246 &252
application delivery
BIG-IP Access Policy Manager (APM)
charset
german umlaut
iApps
unicode
utf

6 Replies

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  • youssef1's avatar
    youssef1
    Icon for Cumulonimbus rankCumulonimbus
    Apr 08, 2019

    Hi,

     

    Can you juste explain the context please.

     

    User login in APM? then you process a sso to owa... that's right...

     

    Where you noticed a problem? the user were blocked on APM (logon page)...

     

    regards

     

  • Hank_Moody_3649's avatar
    Hank_Moody_3649
    Icon for Nimbostratus rankNimbostratus
    Apr 08, 2019

    deployed iApp Exchange 2016 -> User try to access OWA -> The password of the user is e.g. "frühling2015" -> As long he has an "ü" in his password, the OWA login does not success -> The Unicode format is wrong on this point, it should be able to process "ä, ö, ü.." - Where can I change the format?

     

  • youssef1's avatar
    youssef1
    Icon for Cumulonimbus rankCumulonimbus
    Apr 09, 2019

    Hi thank you for your feedback, but you use APM? in order to secure owa...

     

  • Hank_Moody_3649's avatar
    Hank_Moody_3649
    Icon for Nimbostratus rankNimbostratus
    Apr 10, 2019

    Yes of course. While configuring iApp there is also an Access Policy build afterwards. I configured the Access Profile like this: Logon Page -> AD Auth -> AD Query -> SSO Credential Mapping